Introduction
Welcome to Elena Trips. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the terms described in this policy.
Information We Collect
When you visit our website or make a purchase, we may collect personal details such as your name, contact number, shipping address, and email address. We may also collect non-personal information like your browser type, IP address, and browsing behavior to help improve our website experience.
How We Use Your Information
We use your information to process and deliver your orders, provide customer support, communicate updates about your purchase, and improve our website experience. Your data may also be used to send promotional offers or updates if you have opted in to receive them.
Payment Method
Elena Trips operates worldwide and accepts Cash on Delivery (COD) as the only payment option. We do not collect or store any credit card or online banking details.
Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no online transmission or storage method is completely secure.
Opt-Out Instructions
If you no longer wish to receive promotional emails or updates from us, you can opt out at any time by contacting us at [email protected] with the subject line “Unsubscribe.” Once processed, you will stop receiving marketing communications, but we may still contact you regarding your orders.
Third-Party Services
We may use trusted third-party services to help operate our business, such as shipping providers. These partners have access to information necessary to perform their functions but are not permitted to use it for other purposes.
Cookies
Our website may use cookies to enhance user experience and collect data on how visitors use our site. You can choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.
Changes to This Policy
Elena Trips reserves the right to modify or update this Privacy Policy at any time. Any updates will be posted on this page with a revised date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].
