Introduction
Welcome to Elena Trips. By accessing or using our website, you agree to comply with these Terms and Conditions. These terms outline the rules for using our site, purchasing our products, and interacting with our services.
Products and Services
Elena Trips offers Hiking Gear, Fishing Gear, Luggage, Tech, and Travel Accessories. We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions.
Order Acceptance
All orders are subject to acceptance and availability. Once your order is confirmed, we will process it for delivery. We operate worldwide and accept Cash on Delivery (COD) as the only payment method.
Pricing and Payments
Prices for products are displayed on our website and are subject to change without prior notice. Since we operate on a COD basis, payments are collected at the time of delivery.
Delivery
Orders are processed within 1-3 business days. Delivery times vary based on location, typically within 7-14 business days. For details, please refer to our Shipping Policy.
Returns and Refunds
Our Return and Refund Policy applies to all orders. Returns are accepted for defective, damaged, or incorrect items within 7 days of delivery. Please refer to our Return and Refund Policy for full details.
User Responsibilities
By using our website, you agree not to engage in any activity that may disrupt or damage our services. You also agree to provide accurate and complete information when making a purchase.
Limitation of Liability
Elena Trips is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the items purchased through our website.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised date. Continued use of our website constitutes acceptance of the updated terms.
Contact Us
For questions or clarifications regarding these Terms and Conditions, please contact us at [email protected].